Terms of Service

Effective date: 21 April 2026 Last updated: 21 April 2026

These Terms of Service (the “Terms”) govern your access to and use of the Shopify Discount Engine application (the “App”) and this documentation website (the “Site”), each provided by Shopify Discount Engine (“we”, “us”, “our”). By installing the App or using the Site you agree to these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

1. The Service

The App is a Shopify application that applies tier, bundle, split bundle, and trade discounts at checkout and on Shopify POS using Shopify Functions. The App is distributed via custom install link to approved merchants and is not currently listed on the Shopify App Store.

The Site provides documentation, examples, and guidance for using the App.

We may update, change, or discontinue features at any time. We will give reasonable notice of material changes that adversely affect a feature you actively use.

2. Eligibility and accounts

To install the App you must:

• Operate a Shopify store that is in good standing with Shopify;
• Be at least 18 years old or the age of majority in your jurisdiction; and
• Have authority to install applications and accept these Terms on behalf of your store.

You are responsible for the activity that occurs under your Shopify account in connection with the App, including the discounts you configure and their effects on your customers.

3. Access and licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on the Shopify store(s) you own or operate, solely for your internal business purposes.

You may not (and may not permit anyone else to):

• Reverse engineer, decompile, or attempt to extract source code from the App, except to the extent that applicable law prohibits this restriction;
• Resell, sublicense, lease, or otherwise commercialise the App outside your own store(s);
• Use the App to violate any law, infringe intellectual property, or harm others;
• Use the App in a manner that overloads or disrupts Shopify or our infrastructure, or that circumvents usage limits;
• Remove or obscure any proprietary notices.

4. Configuration and merchant responsibility

The App applies discounts based on the rules you configure in Shopify Admin. You are solely responsible for:

• The correctness of the discount rules you create (products, variants, tiers, codes, percentages, fixed amounts, platform restrictions, and so on);
• Compliance with consumer protection, advertising, tax, and pricing laws applicable to your store; and
• Communicating to your customers and staff how promotions are applied at checkout and POS.

We provide the engine; you decide what discounts to run. We are not a party to the transactions between you and your customers.

5. Pricing and payment

Pricing for the App is communicated to each merchant prior to install via the access onboarding process. Any fees, billing cycle, and payment method will be set out in your access agreement or in the Shopify billing dialog presented at install. Unless stated otherwise, fees are non-refundable except where required by law.

We may change pricing for new billing cycles by giving at least 30 days’ notice.

6. Beta features

From time to time we may offer features marked as “beta”, “preview”, or “experimental”. Beta features are provided as-is, may be modified or discontinued at any time, and are not subject to any service-level commitments.

7. Intellectual property

We and our licensors retain all right, title, and interest in and to the App, the Site, the documentation, the brand, and all related materials, including all intellectual property rights. Nothing in these Terms transfers ownership of any intellectual property to you, except for the limited licence granted in section 3.

You retain ownership of your own data, including the discount configurations you create. You grant us a limited licence to host, process, and use that data solely to operate and improve the App.

8. Third-party services

The App relies on Shopify and on Shopify Functions, and the Site is hosted on Vercel. Your use of those services is also subject to their respective terms and privacy notices. We are not responsible for the acts or omissions of third-party services, except where required by law.

9. Disclaimers

The App and Site are provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law.

We do not warrant that the App will be uninterrupted, error-free, or that it will meet your specific requirements. Discount evaluation depends on Shopify’s checkout and POS pipelines; we do not control those systems.

Nothing in these Terms excludes any warranty, guarantee, right, or remedy that cannot be excluded under applicable consumer law.

10. Limitation of liability

To the maximum extent permitted by law:

• Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or in connection with these Terms or the App, even if advised of the possibility of such damages.
• Our total aggregate liability arising out of or in connection with these Terms and the App will not exceed the greater of (a) the fees paid by you to us for the App in the 12 months immediately preceding the event giving rise to the claim, or (b) AUD 100.

These limitations apply regardless of the legal theory of liability.

11. Indemnification

You will defend, indemnify, and hold harmless Shopify Discount Engine and its personnel from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the App in breach of these Terms, (b) the discount rules you configure, or (c) your violation of any law or third-party right.

12. Termination

You may stop using the App at any time by uninstalling it from your Shopify store. We may suspend or terminate your access to the App or Site if you breach these Terms, if required by law or by Shopify, or if your store ceases to be in good standing with Shopify.

On termination, the licence granted in section 3 ends. Sections that by their nature should survive termination — including IP, disclaimers, limitation of liability, indemnification, and governing law — will survive.

13. Changes to the Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. If a change is material, we will provide reasonable advance notice (for example by email or in-App notice). Continued use of the App or Site after the effective date of an update constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict of laws rules. The courts located in New South Wales have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction.

15. General

These Terms are the entire agreement between you and us regarding the App and Site, and supersede any prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms: